Marcus Ellery
Background
Marcus spent eleven years in UK retail banking, latterly in a team handling card disputes and chargebacks. A fair share of those disputes involved online gambling, and the same questions came up again and again: why a withdrawal was held, why a card payment showed a foreign fee, why a bonus had vanished. In 2019 he moved into writing about online casinos, with those questions as his starting point.
What he covers here
Marcus writes and maintains every page on this site. His focus is the money side of Mad Casino: the welcome-stack terms, the cashback calculation, the cashier, currency conversion and withdrawals. He also wrote our licence page, which he regards as the most important on the site because it is the one that changes what protections a reader has.
How he works
Figures on this site come from the operator’s published terms, checked at the date shown on each page. Where a figure is advertised but cannot be independently confirmed, such as the two-hour withdrawal processing time, he says so. He does not accept payment for favourable wording, and the affiliate relationship that funds the site is disclosed on every page.
He has no involvement with the operator’s business and no access to any player account.
Areas of expertise
- Casino bonus terms and wagering maths
- Card payments, e-wallets and currency conversion
- Offshore licensing and what it means for UK consumers
- Safer-gambling tools available in the UK
Contact
Corrections and questions reach Marcus at [email protected]. He reads every message, though he cannot help with individual casino accounts; those questions belong with the operator’s support team.
